My audio stopped working after I enabled voice recognition!

Some Windows and PC users have reported audio dropping out after enabling voice recognition.  If you've experienced this problem, you'll most likely be able to get your audio working again by disabling Loudness Equalization in your device's output settings.

To change this setting, open your control panel from the Windows Start menu.  From the list of options available, choose "Hardware and Sound."

From the "Hardware and Sound" menu, select "Manage audio devices" under the Sound options.

A smaller window will pop up that shows your audio devices. From the "Playback" tab, select your audio output device, then click the "Properties" button.

When the Properties window opens, click on the "Enhancements" tab. The bottom option on the list of enhancements is "Loudness Equalization." Uncheck the box next to that option, then click the "Apply" button, and close out of your control panel.

Try going on to Fluencia and playing an audio prompt again -- your sound should be back to normal!  Please send us an email if you continue to have problems with the audio after trying these suggestions.

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